Cookie Policy

Last updated: July 2026

This Cookie Policy explains how Tortoise+Black uses cookies and similar technologies when you visit our website.

What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember your preferences and improve your browsing experience. Some cookies are essential for the operation of our website, while others help us understand how visitors use our site or enable personalised advertising.

How we use cookies

We use cookies for the following purposes:

  • Essential cookies – Required for the operation of our website, including shopping basket functionality, secure checkout, fraud prevention and customer account features.
  • Preference cookies – Remember your choices, such as your cookie preferences, to improve your browsing experience.
  • Analytics cookies – Help us understand how visitors interact with our website so we can improve its performance and usability.
  • Marketing cookies – Used to measure the effectiveness of advertising and, where you have given your consent, to show you more relevant advertising across other websites and platforms.

Cookie consent

When you first visit our website, you will be asked to choose which optional cookies you wish to accept. We use the Pandectes GDPR Consent Management Platform to manage your cookie preferences in accordance with applicable data protection laws.

You can change or withdraw your consent at any time by selecting the Cookie Settings link available on our website.

Third-party services

Depending on your consent preferences, cookies may be placed by trusted third-party services that we use to operate and improve our website. These may include:

  • Shopify
  • Google Analytics
  • Google Tag Manager
  • Google Ads
  • Meta (Facebook and Instagram)
  • Klaviyo

Additional third-party services may set cookies where they are used to provide functionality on our website.

Managing cookies

You can control cookies in several ways:

  • Use our Cookie Settings to manage your consent preferences.
  • Configure your web browser to block or delete cookies.
  • Please note that disabling essential cookies may affect the functionality of our website, including your ability to complete purchases.

For information about managing cookies in your browser, please refer to your browser’s help documentation.

Cookie declaration

A live list of the cookies used on this website, including their purpose, provider and duration, is available below via our cookie declaration. This information is automatically updated as our website and services change.

Contact us

If you have any questions about this Cookie Policy or our use of cookies, please contact us using the details provided on our Contact page.

Cookie Declaration

For a complete, up-to-date list of the cookies used on our website, including their purpose, provider and duration, please see our Cookies Declaration.