Shipping policy
Shipping Policy
UK Delivery
We offer the following UK delivery options:
- Royal Mail Tracked – 3 to 5 working days – FREE
- DPD Next Working Day – 1 working day* – £5.95
- DPD Saturday Delivery – Saturday delivery* – £9.95
Once your order has been dispatched, you will receive an email containing tracking information where available.
Prescription Eyewear
Prescription glasses and sunglasses are custom-made to your prescription and typically require 7–10 working days for production before dispatch.
*Please note that the production time is in addition to the selected delivery service.
Next Working Day and Saturday Delivery refer to the shipping service only and do not reduce the production time required to manufacture prescription eyewear.
Delivery Estimates
All delivery times are estimates and are not guaranteed. While we aim to dispatch and deliver orders within the stated timescales, delays may occasionally occur due to circumstances outside our control.
If your order is delayed, we will keep you informed wherever possible.
Need Your Order by a Specific Date?
If you require your prescription eyewear for a particular date, please contact us before placing your order and we will do our best to accommodate your request.
International Delivery
International delivery options, prices and estimated delivery times are displayed during checkout and vary depending on the destination country.
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